Design Estates is responsible under data protection law for the processing of your personal data on our website. You can find Design Estates’ details in the legal notice. When this privacy policy refers to “we”, “us”, “our” or similar, this means Design Estates.
General
We take the protection of your personal data very seriously. We process your personal data in accordance with the statutory data protection regulations (data protection declaration within the meaning of Art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC – General Data Protection Regulation). This privacy policy informs you about the purposes for which your personal data is processed, the duration of processing, the relevant legal bases, the categories of recipients, if applicable, your rights under data protection law (so-called “data subject rights”) and other data protection circumstances relating to the processing of your personal data. It is generally possible to use our website without providing personal data. If personal data is collected on our website, this is done on a voluntary basis, in particular due to your browser settings, or because this is technically necessary. In the following paragraphs, you can see in detail which personal data is processed.
Closing your account
After closing your account, we still need some of your data for legal obligations, such as tax matters and audits. Furthermore, there is a legitimate interest in further processing with regard to fraud detection and prevention as well as security guarantees. Shared information such as forum posts or reviews may be publicly visible even after your account has been closed. However, the allocation of this information to you will be removed.
Data for bookings
We cannot help you find your perfect accommodation without information. We need the information you provide, such as your name and the names of the people travelling with you, your email address and payment information. For bookings, we may also ask you to provide your place of residence, telephone number, date of birth and any preferences. In the case of health-related information, we ask you to inform us of this by telephone.
Forwarding of booking data
The purpose of passing on your data is to finalise your booking with the accommodation you have chosen and to transmit your information to the respective provider. If necessary for the processing of the booking, your data will be passed on to persons supporting us. Such recipients include financial institutions, advertising companies and public authorities. Their registered office is located within the EEA or data protection-safe third countries. Your personal data will not be sold or rented by us.
Data we receive from you about others
As a rule, you not only book for yourself, but also for guests travelling with you, whose details you enter when booking. This is of course also the case if you are making a booking for someone else. In some cases, you can use our platform to share information with others (e.g. in referral programmes). Information on data processing is provided separately there. We would like to point out that it is your responsibility to ensure that the persons whose personal data you transmit to us have given their consent accordingly.
Legal basis and duration of processing for bookings
The provision of personal data in the context of bookings is necessary because otherwise the agreed services cannot be provided. The legal basis for the above data processing is the fulfilment of the agreed services to which the data subject is a party or processing to fulfil a legal obligation (Art. 6 para. 1 lit. b or lit. c GDPR). The data will be processed or stored until the above purposes cease to apply.
Data that we collect automatically
When you visit our website, we may process data automatically. This may include IP address, date and time of your visit, hardware, software or browser type, your computer’s operating system, language settings and information about clicks and which pages are displayed to you. If you use our service with your mobile device, we may process further information: Type of mobile device and operating system, device-specific settings and properties, geographical location and other system activity. The legal basis for this processing is the fulfilment of the agreed services or the technical necessity of the processing or our legitimate interests, namely the traceability and optimisation of our services, whereby the interests or fundamental rights of the party concerned do not prevail (Art. 6 para. 1 lit. f GDPR). In connection with the last legal ground, the data subject has the right to object if their interests do prevail – for details, see below on the rights of data subjects. The data will be processed or stored until the aforementioned purposes no longer apply.
Processor, recipient
We process your personal data with the support of processors who support us in providing the services. These include: Web host, e-mail newsletter dispatch service. These processors are obliged to strictly protect your personal data and may not process your personal data for any purpose other than to provide our services. Furthermore, your personal data will only be passed on to typical commercial service providers such as banks (in the case of transfers to you), tax consultants (if you appear in our accounts), dispatch service providers (in the case of dispatch to you), etc., which are themselves subject to data protection regulations.
Contact via contact form / e-mail / fax / post / telephone
When contacting us by contact form, fax, post or e-mail, your data will be processed for the purpose of handling the contact enquiry. The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected.
When using the contact form – fields: Name, address, e-mail, other form fields
After submitting the contact form, the personal data entered by you will be processed by the data controller for the purpose of processing your enquiry on the basis of your consent given by submitting the form. There is no legal or contractual obligation to provide personal data. The only consequence of not providing this data is that you will not be able to submit your enquiry and we will not be able to process it. You have the right to withdraw your consent in writing at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further processing of contact form data
Further processing of the data, which is compatible with the original processing purpose, takes place on the same legal basis for the purpose of direct marketing in forms that do not require consent, such as the addressed postal dispatch of advertising, until objection is made. In this case, the data will be forwarded to the mailing service provider. You have the right to object to the use of your personal data for the purpose of direct marketing at any time – for details, see below on the rights of data subjects. If you object, your personal data will no longer be processed for the purpose of direct marketing.
E-mail newsletter
By ticking the checkbox, you consent to the processing of the personal data you have entered for the purpose of informing you about current events and offers by means of an e-mail newsletter by the data protection officer until further notice. There is no legal or contractual obligation to provide personal data. The only consequence of not giving your consent is that you will not receive an e-mail newsletter. You have the right to withdraw your consent at any time by written notification or by clicking on the unsubscribe link in the email newsletter, without affecting the lawfulness of processing based on consent before its withdrawal.
Cookies
This website uses cookies. Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file that is used to store information. When visiting a website, the website can place a cookie on the website visitor’s computer. If the user visits the website again later, the website can read the data from the previously stored cookie and thus determine, for example, whether the user has visited the website before and which areas of the website the user was particularly interested in. You can find more information about cookies at https://en.wikipedia.org/wiki/HTTP_cookie.
Changing the cookie settings
How the web browser deals with cookies, which cookies are accepted or rejected, can be determined by the user in the web browser settings. Where exactly these settings are located depends on the respective web browser. Detailed information on this can be accessed via the help function of the respective web browser. If the use of cookies is restricted, it may no longer be possible to use all the functions of this website to their full extent.
If third-party content is integrated on the site, e.g. in the form of widgets or similar, these may use additional cookies. In this case, the type and number of cookies may change depending on the session, browser, etc. and are therefore beyond our control. Please contact the respective third-party provider directly to find out about the type and purpose of the individual cookies. The use of third-party cookies can usually be prevented by making the appropriate settings in your browser.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, on the legal basis of overriding legitimate interest (analysing website usage). We have concluded a data processing agreement with Google for this purpose. When our website is accessed, a connection to Google’s servers is established via software and data is transmitted to Google’s servers. Google Analytics also uses cookies to store information about the website user and to analyse the use of the website by website users. This website uses the “IP anonymisation” function. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymised. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. According to Google, Google will use the data collected to analyse the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Detailed information on how Google Analytics handles user data can be found in Google’s privacy policy: https://policies.google.com/privacy.
Deactivate Google Analytics
You can generally prevent the collection of your user data on our website by setting “Do Not Track” in your web browser. Our website takes into account the “Do Not Track” signal that your web browser then sends to all websites. You can generally prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.
You can prevent the collection of your user data by Google Analytics on this website only by clicking on “Decline” in the cookie and data protection message that appears when you first access the page. This sets an opt-out cookie that prevents the collection of your data on future visits to this website.
Deactivate Google Remarketing / Ads
This website uses Google Remarketing, a software used to present interest-based adverts to users of our websites. Google Remarketing uses cookies (see above). Data processing in this context is carried out on the basis of Art. 6 para. 1 lit. f GDPR. This function can be technically prevented by the user of the websites by deactivating JavaScript and cookies in their web browser. Details on the settings required for this can be found in the product descriptions or instructions of the various browser providers. Data processing by Google can also be prevented by the user using a browser add-on to deactivate Google. Further information on the terms of use and data protection of Google Remarketing/Ads can be found at https://policies.google.com/technologies/ads.
As an alternative to the browser plugin, you can click on the following link to prevent Google Ads from collecting data on this website in the future. An opt-out cookie will be stored on your end device. If you delete your cookies, you must click the link again: Google Remarketing / Ads deaktivieren.
Google Maps
This website uses Google Maps from Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, on the legal basis of overriding legitimate interest (displaying the location of addresses and directions in interactive maps directly on the website). We have concluded a data processing agreement with Google for this purpose. When our website is accessed, a connection to Google’s servers is established via software and data is transmitted to Google’s servers. Google Maps also uses cookies to store information about the website user and to analyse the use of the website by website users. According to Google, Google will use the data collected to analyse the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Detailed information on the handling of user data by Google Maps can be found in the Google Map terms of use: https://www.google.com/intl/en_en/help/terms_maps/ as well as in the general privacy policy of Google: https://policies.google.com/privacy and in Google’s privacy policy for advertising:: https://policies.google.com/technologies/ads.
Google Fonts
This website uses special fonts provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, on the legal basis of overriding legitimate interest (optimal presentation of our website). The use of Google Fonts makes it possible to present the website as we wish – regardless of which fonts are available to you locally. If the fonts used are not found in your browser when you access the website, the browser retrieves them directly from a Google server in order to display texts and fonts correctly. Through the connection to the Google servers, data is passed on to Google. This is your IP address and the information about which page you have accessed on our website. Google is certified for the US-European data protection agreement “Privacy Shield”, which is intended to ensure compliance with the level of data protection applicable in the EU. You can find more information about Google Fonts at https://fonts.google.com/ and to Google’s privacy policy at https://policies.google.com/technologies/partner-sites.
Google reCAPTCHA
This website uses reCAPTCHA from Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, on the legal basis of overriding legitimate interest (protection against spam, bots, abusive automated spying on the website). With reCAPTCHA, a distinction can be made as to whether the data entry in the forms available on the website is made by a natural person or abusively by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website user as soon as they access the website. For the analysis, which runs completely in the background, reCAPTCHA evaluates various information such as IP address, time spent on the page or mouse movements. The IP address and any other data required by Google for reCAPTCHA are passed on to Google. Google is certified for the US-European data protection agreement “Privacy Shield”, which is intended to ensure compliance with the level of data protection applicable in the EU. You can find more information about Google reCAPTCHA at https://www.google.com/recaptcha/intro/v3.html – to Google’s privacy policy at https://policies.google.com/privacy.
YouTube
This website uses videos from YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, a subsidiary of Google, on the legal basis of overriding legitimate interest (appealing presentation of our online offers through integration and presentation of video content). The videos can be accessed directly on the website and are integrated in the so-called “extended data protection mode”. In this way, YouTube does not store any information about visitors to the website and does not load any cookies that record user behaviour. Only as soon as the user starts a video does YouTube receive the information that they have accessed the corresponding page of our website. If they are logged into their Google or YouTube account, their surfing behaviour can be directly assigned to their profile. This can be prevented by logging out beforehand. The data collected is transferred to the USA and stored there. Google is certified for the US-European data protection agreement “Privacy Shield”, which is intended to ensure compliance with the level of data protection applicable in the EU. Further information can be found in YouTube’s terms of use at https://www.youtube.com/t/terms, in Google’s privacy policy for advertising at https://policies.google.com/technologies/ads sand in Google’s general privacy policy at https://policies.google.com/privacy.
Other video providers
This website also embeds videos from other providers. The data protection notices and information options of the respective video providers and channels can be found here:
Facebook Pixel
This website uses Facebook Pixel, a web analysis service of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”) on the legal basis of overriding legitimate interest (analysis of website use). We have concluded a data processing agreement with Facebook for this purpose. Some of the data is transferred to the USA. The transfer of data to the USA takes place on the basis of the Privacy Shield. When our website is accessed, a connection to the Facebook servers is established via software and data is transmitted to Facebook servers, some of which are located in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyse the use of the website by website users. According to Facebook, Facebook will use the data collected to analyse the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage. Facebook may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Facebook’s behalf. Detailed information on how Facebook handles user data can be found in Facebook’s privacy policy: https://www.facebook.com/privacy/explanation
Deactivate Facebook Pixel
You can generally prevent the collection of your user data on our website by setting “Do Not Track” in your web browser. Our website takes into account the “Do Not Track” signal, which your web browser then sends to all websites. You can prevent the collection of your user data by Facebook Pixel on this website by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Facebook Pixel.
Presence in social media
We have social plugins and/or profiles or fan pages in social media in order to communicate with the users connected and registered there and to provide information about our offers and services. The US providers are certified according to the so-called Privacy Shield and are therefore obliged to comply with European data protection. When you use and access our profile in the respective network, the respective data protection notices and terms of use of the respective network apply. We process the data you send us via these networks in order to communicate with you and to reply to your messages there.
The data protection notices, information options and opt-out options of the respective networks can be found here:
Server Log File
This website processes the following personal data in a server log file for the purpose of monitoring the technical function and increasing the operational security of the web server on the basis of the overriding legitimate interest of the controller (technical security measures):
The IP address is anonymised.
Security
We are constantly improving our administrative, technical and physical security measures to protect your data from unauthorised access, loss, destruction or modification. The security measures used include firewalls and data encryption as well as access controls for shared information. For security reasons and to protect the transmission of confidential content, this website uses the SSL (Secure Sockets Layer) coding system. You can recognise this encryption by the “https://” and the lock symbol in the address bar of the browser. In this way, the data cannot be read by third parties. However, we would like to point out that data transmission on the web can have security gaps. Complete protection against access by third parties is not possible.
Your (data subject) rights
You have the right to information and, under certain circumstances, to rectification, erasure and restriction of the processing of personal data. If the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability. You have the right to withdraw any consent you may have given to the processing of your personal data. The lawfulness of the processing of personal data up to the point of revocation is not affected by the revocation. You have the right to object to the processing of your personal data for the purpose of direct marketing or in the case of overriding legitimate interest. If you object, your personal data will no longer be processed for the purpose of direct marketing. To exercise your rights as a data subject, please use the contact details provided at the top of this privacy policy.
Links to other websites
We link to websites of providers not affiliated with us (third parties). When you open these links, we no longer have any influence on the collection and use of your data. Information on this can be found in the data protection declarations of the respective providers of the linked websites. We cannot accept any responsibility for the collection and processing of data. Therefore, when you leave our services by clicking on a link, you will be informed as far as possible that you are accessing another provider. If this is not clear from the text, the link will be marked with a note such as “external link”.
Changes to this privacy policy
We reserve the right to adapt and amend our privacy policy at any time in accordance with these provisions. If changes are made, this will be indicated on our platform and the last modification date of this privacy policy will be updated publicly.
Stand 01.01.2022
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